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Hotline BCGE: +41 (0)58 211 21 12
(Monday to Friday from 7.30am to 7.30pm, Saturday from 9am to 4pm and Sunday from 9am to 1pm)

Important information

Internet fraud

Switzerland is currently experiencing an increase in Internet fraud attempts. Cyber criminals try to get their victims to send them personal login data such as passwords or a copy of their CrontoSign Swiss activation letter during the eBanking login phase. Never reveal your access codes or a copy of your CrontoSign activation letter. Your bank will never ask you to provide this personal and confidential information.
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Be careful and adopt the right reflexes:

Always refuse any screen or connection sharing if you are asked to do so by telephone.
The CrontoSign activation letter must be kept in a safe place and must never be saved in electronic format.
Never give the CrontoSign activation letter to a third party.

If in doubt, please log out and contact your bank as soon as possible.