Important safety information
Switzerland is currently experiencing an increase in Internet fraud attempts.
Individuals posing as IT support for large IT companies (Microsoft, Apple, etc.) contact users to ask them to perform certain operations on their computer. Click for more information
Be vigilant and adopt the right reflexes :
- If you notice any delays or problems on your computer, you should contact a trusted person.
- Beware of unusual calls asking you to install programmes or follow links from your computer.
- Do not accept financial proposals even if they appear to come from a trusted person or organisation (e.g. paying money for vouchers in stores).
If in doubt, please log out and contact your bank as soon as possible.
If you have any questions, our Netbanking hotline advisers are available from Monday to Friday from 7.30am to 7.30pm and on Saturdays from 9am to 4pm.
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terms and conditions of use of the BCGE Netbanking.