logo BCGE
log on Online solutions

Open an account online


the BCGE


21 branches, only one number

058 211 21 00

(Mon. to Fri. from 7.30am to 7.30pm and Sat. from 9am to 4pm)
Contact forms


Banque Cantonale de Genève
Quai de l'Ile 17 - CP 2251
1211 Genève 2

Fax : +41 58 211 21 99

CCP CHF12-1-2
CCP EUR91-518772-8
GIIN:   CGGLK0.00000.LE.756

BCGE branches and ATMs

You are looking for ?

Where ?

Emergency numbers – Card security

Emergency numbers :

Security and protection :

Behaviour online

Be cautious with unknown sites and do not visit these if in doubt

  • Do not browse unknown sites when surfing the internet.
  • Be suspicious about sites offering certain services free of charge or explicit content for adults: most of these sites are designed to infect your computer.
  • If in doubt after visiting an unknown site, perform an analysis of your computer using your internet protection software, and do not hesitate to carry out analyses with several online antivirus solutions.

Avoid downloading files online (public forums, peer to peer networks, etc)

All the files that you can download on the BCGE website have been analysed and are safe: you can be confident and have no fear in using all the options on the www.bcge.ch site.
  • Do not download files from unknown sites or companies.
  • Only use sites which are legal or reliable companies for downloading files.
  • Be suspicious of companies offering free downloads: online, just as in everyday life, a third party which offers you a free service could be hiding commercial or devious intentions.
  • Systematically analyse the files downloaded using your internet protection software.

Do not open e-mails from unknown senders or which may contain viruses

  • Immediately delete messages that come from an unknown sender especially if the message has a file attached.
  • Also delete messages that have a blank field for the recipient’s address (Field “To”).
  • Be cautious with e-mails that come from a known address containing an attachment.
  • Analyse the file attachment using your internet protection software before opening it.

Be cautious with fraud

Some hackers use fake e-mail addresses and try to pass themselves off as your bank

This type of message, known as phishing, is a practice used by fraudsters posing as a bank in a fake e-mail, the aim being to obtain your personal details.
The BCGE uses the BCGE Netbanking messaging system to communicate in total security with its users and only sends messages to notify clients that a new e-document and a new secure message has arrived (these notifications are only sent for users who have activated and chosen this option). Furthermore, these e-mails include no link that has to be clicked on to direct you to the BCGE website.

If you receive this type of e-mail, contact your bank immediately, do not reply to the message and, above all, do not click on the link given in the e-mail.

Mule scamming

On Internet, fraudsters try to “recruit” the users of e-banking systems for money-laundering operations. This technique is known as “mule scamming”; a “mule”, in the criminal world, being an intermediary used to illicitly transport/transfer merchandise (money, drugs, etc.)

Alert : fraud of the “false nephew”

There is currently an upsurge in attacks of the “trick nephew” affecting many people in Switzerland: Beware of the dangers and observe measures of caution!

Using secure sites

Confidential information

When you browse the internet, the communications that you exchange on non-secure websites can be read, intercepted or modified by a third party. The most frequent case is intercepting the e-mail that you have sent via a website: it is then “re-sold” to companies or third parties who flood you with “commercial” junk mail, also known as “spam”.

To tackle these problems of the confidentiality of your details and this sort of hacking, online experts have implemented a secure communication protocol: the SSL protocol (Secure Socket Layer).

Used by the majority of secure internet sites, this protocol has two key functions:
  • it encrypts the information exchanged between your computer and the internet site so that your communication cannot be read or modified by a third party intercepting the data online.
  • it authenticates the site you are connected to in order to prove to you, for example, that www.bcge.ch really is the BCGE’s website.

Check and verify the address of the sites you consult

When you are using the internet, remember the golden rule: once you have keyed in the address of a site, systematically check the address of the site which is displayed.

This simple verification enables you to know whether you are on the right internet site or not. For your confidential or financial operations, it is essential for you to know the website address beforehand.

There is no need to check the whole address which is displayed in your browser. The address after the letters “http://” and before the first “/” is sufficient.

Be careful when shopping online

  • your computer is not infected by performing a thorough analysis, that it is fully secure with internet protection software and by behaving cautiously online
  • you change your password regularly and that you do not use the same password on different sites
  • you read the site’s terms and conditions of purchase carefully
  • the site in question is secure (protocol SSL - https) and that the company is trustworthy and known
  • if the supplier of goods or services does not honour its commitments, we advise you to file a complaint with the police, contact the Reporting and Analysis Centre for Information Assurance (MELANI) and report the fact that you have been a victim of fraud.

Exchange rates


EUR EUR Atm 1.091 
EUREUR 1.1005 cours euro en hausse
USDUSD1.0028 cours usd en baisse
GBPGBP1.2622 cours usd en hausse
YENYEN0.9205 cours yen en baisse
EUR EUR Atm 1.056 
EUREUR1.0469 cours euro en hausse
USDUSD0.9183 cours usd en baisse
GBPGBP1.1466 cours usd en hausse
YENYEN0.8496 cours yen en baisse

Indicative informations

BCGE group investment strategy

Stock market prices

BCGE 183.00 0.55% cours en hausse
SMI 9,951.45 1.22% cours en hausse
cours action bcge Data source: SIX Financial Information SA
© 1999-2020 BCGE
   Banque Cantonale de Genève
   Case postale 2251
   1211 Genève 2
   Tél: 058 211 21 00